The processing of order confirmations is a time-consuming and manually intensive task for many companies. However, timely checking and processing of order confirmations can significantly optimise numerous subsequent processes. Learn how the intelligent automation of this task in SAP environments can contribute to a more efficient business process.
The challenges of manual processing of order confirmations
Manual processing of order confirmations brings with it a number of challenges that companies face:
- Proneness to errors and loss of time: Manually transferring and checking delivery dates and quantities in order confirmation is prone to errors and requires a lot of time.
- Lack of timeliness: Delays in data entry mean that scheduling cannot work with up-to-date data.
- Lack of overview: Companies have difficulties keeping track of outstanding, received and recorded order confirmation.
- Incomplete checking: Due to lack of time, not all aspects of the order confirmation (quantity, price, deadline) are always sufficiently checked.
- Challenging archiving: Order confirmations often have to be archived in a time-consuming way without a direct link to order documents.
The solution: Intelligent automation in SAP
Digital solutions can help companies accelerate and automate their processes. Our SAP-based solutions help to optimise the procure-to-pay (P2P) process and significantly increase efficiency.
Multiple input channels: Order confirmations reach companies today in a variety of ways, be it as paper, email attachments or (EDI) data streams. Our solution offers suitable tools to capture order confirmation data from different channels and prepare it for further processing.
Intelligent document recognition: Document recognition plays a central role in fast and efficient processing. Our intelligent document recognition combines different strategies such as master data comparison, keywords and learning modules to ensure high recognition quality.
Automated data extraction: Relevant information such as orderer, supplier, order confirmation date, delivery date, total value, currency and item data are automatically extracted from order confirmation documents and compared with SAP master data.
Simple deviation detection: After document recognition, the data in the order confirmation cockpit is compared with the order data. Deviations in price, quantity and date are displayed via traffic light functions, enabling efficient processing.
Efficient order confirmation processing: Employees have immediate access to all information relevant to the verification in the verification workstation. Data can be corrected or supplemented before it is automatically transferred to SAP.
Audit-compliant archiving: All processed order confirmations, comments and e-mails are securely stored in the SAP archive system.
Conclusion: Optimised order confirmation processing for efficient processes
Intelligent processing of order confirmations in SAP offers companies the opportunity to improve their P2P process, increase accuracy and save time. Thanks to automated data extraction, intelligent matching and clear variance detection, companies can ensure smooth operations in the procurement process. Working with digital solutions like ours enables companies to reap the benefits of automation and successfully overcome the challenges of order confirmation processing.