BKS Bank faced considerable challenges due to an excess of paper and lengthy invoice processes. Branches in particular, such as the one in Vienna, were forced to create internal accounting vouchers for expenses such as business lunches and send them to the accounting department in Klagenfurt together with the original invoice. This practice not only led to unnecessary use of paper and high postage costs, but also caused delays in the payment of invoices. There were even inefficient channels within the head office, as invoices were only forwarded to the accounting department via the central mailroom.
Find out here how BKS Bank overcame this challenge together with us.